I started working with my current company, Q Research Solutions, in February 2013. I was working in many different areas of operations, one of which was the Human Resources and
Benefits Department. Not knowing too much about the benefits at this company, I was told we worked with CBSI Benefits and was given Donna Herrman’s name and contact information.
With my first call with CBSI, I was expecting to get the information I needed and to get an understanding of how they worked with us so I could do my job. I was not expecting to have someone reach out to me and guide me though every process. Anytime I have a question, or I am unsure of something, I reach out to Donna and she gets me the information I need. If she does not have the information or she is unsure, she will reach out to other members of CBSI, or to our benefit suppliers to get me the information. There are times I have had the pleasure of working directly with other employees at CBSI and I’m always treated in a professional & friendly manner.
From that first phone call, I quickly realized that I didn’t just have a representative to contact, but that I had a friend. I look forward to our continued working relationship with CSBI Benefits and our friendship.
If anyone is thinking about working with CSBI Benefits, I highly recommend that you do so.–David Cangelosi – Finance Associate, Q Research Solutions, Inc.