The CBSI Team – Your Employee Benefit Specialists

Meet the team at CBSI
Your President Employee Benefit Specialist

Vladimir St. Phard

President & CEO

Favorite Food: Buffalo Wings!

Favorite Places & Flavors: Jughandle Inn, Silk City Diner, Skelly’s High Point Pub, St. Martin, Hot Blue Ranch, Garlic & Asian Chili, and Thai. Honorable mention goes to pizza, burgers, and my special brisket.

Favorite Musician: Jonathan Butler

Other Loves: I love simple fun things like spending time with my friends and family, watching sports, and, of course, consuming Buffalo wings.

Why CBSI: My passion is to help businesses truly connect with their employees. Health insurance and other benefits play big roles in doing just that. By using your employee benefits as a tool and not a cost center, you can reduce employee stress and increase productivity and retention…. Plus, it just feels right!

Rachelle St. Phard

Chief Operating Officer & Problem Solver

Favorite Food: Lobster

Favorite Vacation Spot: St. Martin

Favorite Song: Oceans by Hillsong

Other Loves: I am passionate about volunteering and doing what I can to help others. I coordinate the CBSI sponsored annual charity Christmas party each year for The Word In Action International Ministries, and I am working year-round to make that event something really special for the kids.

Why CBSI: I love problem-solving and helping people find the best solutions to their challenges. Whether it’s working with our employment benefit specialists to solve a client’s problem or juggling vendors and budgets for our charity events, taking the pieces apart and finding more effective alternative paths to resolution is my specialty.

Chief Operations Officers of CBSI Benefits Solutions
Donna Herman Account Manager

Donna Herrman

Vice President

Favorite Vacation Spot: Any beach anywhere!

Favorite Food: Sushi

Favorite Song: This is amazing Grace by Phil Wickham

Why CBSI: I am passionate about helping people navigate the healthcare maze during some of the most difficult times of their lives, and I specialize in the appeals process. Did you know that insurance companies don’t always make the final decision on your benefits claims? Every member has the right to file a complaint with the NJ Department of Banking and Insurance, and it’s my job to ensure employees are covered, healthy, and engaged to the process and value of their benefits.

Alexis Swart

Bookkeeper & Account Manager

Favorite Color: Purple

Favorite Movie: Grease

Favorite Vacay Spot: Surf City, NJ!

Why CBSI: For the past 10 years I have enjoyed working at CBSI, not only because it’s such a short commute from my home, but because I work with such amazing people – in the office and with our clients. Our teamwork is outstanding at CBSI. We collaborate and elevate each other in the name of finding the best resolutions for our clients, and because of it, our customers know they can count on us.

Bookkeeper & Account Manager
Account Manager at CBSI Benefits Solutions

Xiomara Wilhalme

Account Manager

Favorite Food: I am very adventurous when it comes to food. I love trying new things!

Favorite Movie: Gone with the Wind

Favorite Vacation: Anywhere that is warm and with beautiful beaches. Would love to one day travel to Tahiti

Why CBSI: We are like a family at CBSI – always looking out for each other and our clients. My fellow employment benefit specialists and I get to help businesses and employees navigate through challenges brought on by the complexities of the insurance industry, and equip them to face their problems head on. With so many changes occurring on a continuous basis, it’s very fulfilling to show our clients that we are there for them every step of the way.

Felicia Williams

Executive Assistant to the President & Events Coordinator

Favorite Pasttime: Watching my children play high-level lacrosse

Favorite Movie: It’s a Wonderful Life

Favorite Vacation Spot: Wherever I am with my family, usually near sand and water

Why CBSI: One of my favorite parts about working for CBSI is the ability I have to help people during our Benefit Days. Benefit Days are designed to educate employees about their health benefits. Depending on the employer coverage, we are able to include biometric screenings, flu shots, and nutritionists! We also offer ancillary benefits tailored to individual employer’s needs, and bring in massage therapists to help people relax!

Hosting Benefit Days have helped employees manage their health and understand that their employers truly care about their well-being. This is a complimentary service by CBSI and just one of many exceptional things that make us different and bring employers closer to their employees.

CBSI Executive Assistant and Special Events Coordinator
Brooke Wilhalme

Brooke Wilhalme

Office Assistant

Favorite Season: Fall

Favorite Future Destination: England

Favorite Band: We Are In The Crowd

Other Loves: I enjoy road trips with friends accompanied with great music and the opportunity to help others when possible.

Why CBSI: I love helping those around me work as effectively as possible. Whether that means playing “elf” and helping prepare for the annual Christmas charity celebration with Rachelle or helping out with any task in the office for my co-workers and our clients. Large or small, I will help you get what you need.