Slow to Speak, Quick to Listen

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“Be Slow to Speak and Quick to Listen”

Are you tired of employees complaining about benefits?

Better understanding leads to better outcomes.

Is she really going to grumble about everything wrong with the health insurance? She has no idea how much time and anguish the HR Director and the owner went through to make this year’s renewal increase palatable. Maybe we should have followed the CFO’s lead and cut the benefits. At least now the employees get ...

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Turn Gold into Platinum

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One day early in my marriage, I returned home after a tiring day of work ready to relax, but instead found dirty dishes piled in the sink.  I remember thinking, “If I were home all day, I would never leave dirty dishes for my wife to clean after she had worked all day.”  These leftover dirty dishes bothered me for years as an ...

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Poverty and Santa Claus: What Every Business Owner Needs to Know

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For the past 15 years I’ve played Santa Claus at my Dad’s church in a low-income section of Philadelphia.  It’s a treat to see the children’s faces and their smiles. I really enjoy doing this, but it wasn’t always that way.

My first outing as Santa, found me interacting with the children, asking if they had been good, while handing out donated presents. At one point, after handing a child his gift, a mother looked at me scornfully and asked, “Is ...

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Win, Win: Better Benefits Benefit Employers, Employees

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Better benefits benefit employers, employees. A great article in NJBIZ quoting leading experts on the subject, including our own Vlad St. Phard. Learn how they can benefit your business too:

Good employer-employee communications can be key.
“Business owners often focus on the cost of benefits, but you need to start with your employees,” said Vladimir St. Phard, president of Hightstown-based Customized Benefit Solutions. “Think strategically, and make health care benefits, for example, part of your conversation with employees ...
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